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"I had a great experience purchasing my first Honda Shadow. Chad Davis and our salesperson did a great job. Also, the finance dept. was fast and efficient. I have been back to purchase a helmet and George Giddings was very informative and helpful in getting the right helmet and size. Thanks for making it a positive experience. Whenever I go back in the staff are very friendly and pleasant. I have completed the safety training course, gotten my license and am ready to start riding."
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| By: Jim Fair Oaks Ranch,TX |
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"I went in Saturday Dec. 5th and fell in love with the gxsr 600 and Jeff's service was great. He offered me all my options got my telephone number and contacted me with what he can do to get me that bike. GREAT SALES person!!"
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| By: Fermin Sam Antonio,TX |
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"I have now had my motorcycle purchased at Alamo Cycleplex for over a year. Each and everytime I have visited the store I have been helped in everyway by a highly trained and professional team member whether it's at sales, parts or service. I have to say Chad Davis does an outstanding job with his staff as well as Tom in parts both a tremendous asset to this store. If needed they will assist you also personaly with any concerns. I would like to praise today the outstanding job done on my bike by the service department. A critical performance issue was recommended and explained to me by Pete Crawford on the sales staff . Along with the peace of mind and the performance of my motorcycle now he was right in every aspect of his advice. The guy not only has ridden motorcycles all his life he knows them. Talk with him and he will help you with a purchase or any questions.Again I want to thank Cindy in service and all the techs that work there. Thier attention to detail and craftmanship,will amaze you. Like Cindy allways say's with a smile " Our guys do this all day long"
No worries, they will do the job right and get you back on the road."
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| By: John San Antonio, ,TX |
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"I just bought a 2009 Suzuki Boulevard M109 Limited Edition from Alamo Cycle Plex and my overall buying experience was top notch. Chad Davis is a great salesperson. Very knowledgable about all the products. I was in there once a week for four weeks trying to decide which bike to buy. I feel I made the right choice in going with the M109. My wife loves the bike and it gets looks everywhere I go. Alamo Cycle Plex is the place to buy if you're looking to get a bike. ZERO high pressure sales tactics. Again everything about my buying experience was GREAT. I will definitely be doing business with ACP for a long time. Thanks guys and gals.
Robby "
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| By: Robby Pleasanton,TX |
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"I visited Alamo Cycle Plex on March 19th and received some of the best service ever from Kayla Guajardo. She was extremely courteous to both my wife and I and thoroughly explained the options available to me as a new rider. She was patient and made us feel completely welcome making us comfortable in our purchase. Since this initial experience, I have been back to your store and have received great service from the staff there including Jesus. But above and beyond recognition needs to go to Kayla for her warm, friendly, and courteous attitude. Thanks Kayla and keep up that beautiful smile!"
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| By: Louie San Antonio,TX |
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"great store! great people,sales, parts, service they're all the best. i'll always do business with them and recomend cycleplex to anyone."
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| By: larry san antonio,TX |
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"I really want to thank Jesus for helping me out, really showed me all I needed to get. I wan only going to get a helmet and jacket but he showed me I needed more protection even while helping another customer and answereing the phone.cr"
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| By: Cesar Laredo,TX |
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"Everyone there is friendly and always willing to help with my bike..."
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| By: Tony San Antonio,TX |
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"I am really enjoying the motorcycle that I purchased at cycleplex and have visited the parts department in need of advice on selection of parts and accessories many times.I would just like to say what a great job of customer service Will does. He is allways happy to assist you with any needs or concerns and is a pleasure do deal with. Great service, and allways with a smile. "
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| By: John San Antonio,TX |
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"Great Customer Service!!! Will definitely do business with them again!!!Thanks!"
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| By: Francis san antonio,TX |
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"I had my 2005 Kawaski Vulcan 1600 in for leaking gas tank on 11/12/18/08 and service rep was Roland Cortez handled my problem. Service evaluated the problem, determined seam was leaking on gas tank and contacted Kawaski about defect, there was not an active recall for the problem by Roland got Kawaski to pay for the new tank ($800 part) and the only part I had to pay was the labor and mounting pieces. The Color matched great although Roland likes kidding around about the Pink tank that came in. The job was completed earlier than expected. All in all, I would choose Alamo when purchasing my next bike."
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| By: Steve San Antonio,TX |
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"Once again I am blown away buy the great customer service that I receive at this dealership in their Service Department.
David my Service Adviser was friendly in person and on the phone and got the job done. David you are " The Man " "
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| By: John San Antonio,XX |
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"While I was picking my bike up I purchased a nice jacket that was on sale. George Giddings help me find the correct size and made the sale. Great job George!"
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| By: John SA,TX |
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"Drop in on Saturday morning for a set of tires for my Wing and you had me out(after lunch on you) that afternoon. Always look forward to seeing coupons on the web site or from your email. Thanks for your good service."
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| By: Steve Laredo,TX |
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" I MADE A PURCASE ON A 2007 V-STAR AND IT CAME WITH EVERYTHING JACKET,CHAPS,GLOVES WHAT MORE DO YOU WANT FROM A DEALERSHIP.ALAMOCYCLE PLEX HAS THE BEST SERVICE CENTER AND THE BEST SALES TEAM,AND THEY NEVER FORGET ABOUT YOU AFTER THE SALE.THANKS FOR ALL THE HARD WORK YOU PUT INTO EVERY BIKE YOU SALE.
DAN GONZALEZ
SAN ANTONIO,TX"
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| By: DAN SAN ANTONIO,TX |
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"To whom it may concern,
I've been to several dealerships around town and this was by far my best experience with looking and buying a motorcycle. This was mostly due to the customer care that I recieved from my dealer Mr. Robbie Burkart. I've been in the military for over 20 years now and customer service is my business. My sales rep exceeded every quality that I expect out of those who fall under my realm of responsibility and I've had a lot. From the moment I needed assistance, he walked me through the whole process, was patient, and assisted me with every question and need that I had. (and I had quite a few needs and questions) I don't normally spend this much time with surveys, however I felt this waranted special attention. I wish there were more sales reps out there like him. Although Mr. Burkart helped me the most, I also don't want to leave this with only him as to once I purchased the bike I recieved outstanding care from the parts, service and checkout sections as well. Whomever's running the show there runs a 1st rate operation and it shows with the employees I dealt with so far in my journey with my new bike. Please pass on my appreciation to Mr. Burkart and your staff. Thanks again and I look forward to future business with your company. Sincerely Mark Riffer"
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| By: Mark San Antonio,TX |
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"We bought our son his first motocross dirtbike and Geo was so helpful to my wife and I. He was so helpful and patient while we made our decision. We will definitely do business with them again."
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| By: Scott San Antonio,TX |
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"Alamo Cycle Plex has a great friendly environment and I will do business with them again!!! "
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| By: Clayton San Antonio,TX |
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"Got a great deal. Robbie and Chad are great sales people. I get excited everytime I think about riding my new motorcycle. "
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| By: Robert San Antonio,TX |
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"Once I got hooked up with Nick every thing went smooth. Thank You Nick and every one else for your hard work. I love my new bike. "
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| By: Jacob San Antonio,TX |
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"I recently purchased a motorcycle from Cycleplex and would like to say how great the people there are. They are truly commited to helping you make the right selection by listening and answering any questions that you may have. Nick Fernandez was the sales associate who guided me in the right direction and I was glad that he made things easy. Also Kanani Perez was extremely helpfull in making sure I had the right gear. I would especially like to thank Shane Carter who oversee's his team members for doing a fantastic job in being sure you are completely happy with your purchase. I know now what they mean when they say "You are not just making a purchase but are becoming a part of a big family". I'm sure you will feel the same way.
JRodriguez"
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| By: John San Antonio, Texas 78223,TX |
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"My fellow Marines told me that the only place to go was Alamo Cycle Plex. Man, were they right.
I spoke with Ralph over the phone, and he set me up to come on in and check a couple things out.
Once I arrived, Ralph met my wife and I immediately, and was up front and honest. He turned us over to Daniel our sales rep. Daniel's product knowledge was so versitle. He listen to what I was looking for and showed a bunch of options. He realized that I was impressed, but not quite enough. He then took me to the warehouse and showed me one other bike he thought would satisfy my needs, and man was he right. Great staff, great place, the place to go if your looking for a bike."
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| By: Mark San Antonio,TX |
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"Overall I was a great experience.Brandon Key was an excellent sales man he wasn't pushy and showed be the exact bike I was looking for.He kept me informed with every step of the process,and was an awesome help with explaining all of the pros and cons to bikes I looked at.I am very satisfied with my Honda CB-900.This thing is a rocket on two wheels.Great job Alamo Cycle Plex,and thanks for all your help Brandon."
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| By: Gerald san antonio,TX |
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"Jackie made a E-bay purchase a smooth buying experience. thanks alot. Look forward to more purchases through Alamo cycle plex. Texas Ranger fan in New York!"
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| By: jerry harpursville,NY |
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"Hats off to William M. in your Parts Department. He took the order over the phone today and was very professional, curtious and called me back with an ETA.
I was in the Customer Service end of a local company for 30 years and would have been happy to have William as part of my team.
Way to go!!!"
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| By: John SA,TX |
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"Thank you to your Service Manager !
I was quoted a fair price for the repair on my 1999 Valkyrie and the bike was ready when David Gibson said it would be. I have always been completely satisfied with the professional staff at Alamo Cycle Plex.
This is the true meaning of " Outstanding Customer Service ""
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| By: John SA ,TX |
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"ROLAND CORTEZ IN THE SERVICE DEPARTMENT TOOK CARE OF MY REPAIRS FROM START TO FINISH. EXCELLENT CUSTOMERS SERVICE & TOP QUALITY REPAIRS"
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| By: DAVID SAN ANTONIO,TX |
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"service was great my ro # was 63941 "
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| By: paris pleasanton,UT |
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"Great service and selection. Employees know what they are selling and can get you on a bike that is right for you. The culture in there is very fun and addictive."
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| By: Kenroy San Antonio,TX |
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"I was impressed with service I received last March when On a trip to Texas I had to have the rear tire on my 05 goldwing replaced . The guys even washed my bike !!! I recevied better teatment then my own dealer in Canada ! I vist Texas ever year and you can bet I will be back to Alamo Cycle Plex !!"
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| By: Les Lindsay,ON |
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"This has to the best i have ever been the envirnment is great the salesmen were all friendly no hassle thanks guys for the help"
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| By: Anonymous san antonio,TX |
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"Kayla, in the parts dept, has provided service above and beyond my expectations. On both of my last two visits Kayla has come out of nowhere and asked me if I needed help. She is very helpful, courteous, and professional. She is easy to talk to and very personable. Kayla is definitely an asset to your company and I will always look for her first, every time I visit your parts dept. Kayla definitely deserves some recognition for the way in which she represents Alamo Cycle Plex"
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| By: KEVIN Boerne,TX |
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"I recently came and purchased a used 2005 Suzuki Boulevard C50 and had a great experience. I love the bike and I have nothing but good things to say about Alamo Cycle Plex, they answered every question i had and was very professional.
Thank you
Lance"
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| By: Lance San Antonio,TX |
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"Have purchased 5 motorcyles from Alamo Cycle Plex and have received great service every time! Richard James is a great salesman. He knows motorcyles and offers great advice. For parts and accessories Shawn is the Best! Had a great time this past Sunday on the ride for the troops. I will recommend Alamo Cycle Plex to anyone that is buying a motorcyle.
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| By: Jose San Antonio,TX |
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"From the time my wife and I walked in we were treated great by all of the staff. Our salesman, Geo, was very knowledgable about all of the bikes and was very patient while we took forever deciding which one we wanted. We never felt rushed and never felt like we were being pushed into buying anything. Purchasing something as expensive as a motorcycle can be nerve racking but Geo and the rest of the staff made it a great experience. The accessories department was also very helpful while I picked out my helmet and other riding gear. I would definately recommend Alamo Cycle-Plex to my friends. Keep up the good work. "
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| By: Daniel San Antonio,TX |
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"This is my second purchase at Alamo Cycle Plex , I love my Suzuki Boulavard , Chris Torres & Chad in sales are the best , Keep up the great work , I'll refer all my friends to Alamo Cycle Plex"
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| By: David San Antonio,TX |
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"I would like to thank the newly appointed Service Manager for taking care of an issue with my valve stems on my Honda, Valkyrie. He was customer friendly and made things easy for me from the minute I walked in to his departmant. In addition, I was also impressed by one of the other service personnel when I came back to pick up my bike. Although his shift was over, he saw that I was waiting and asked if I was being helped. He not only took care of the transaction, but came back to tell me the bike would be out shortly while I was waiting for it to be brought out.
I thank you for outstanding customer service.
Sincerely,
John Moody
San Antonio"
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| By: JOHN San Antonio,TX |
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"Chris Torres was an awesome salesperson for first time female buyer. He went over and beyond for me. He made me fell special.
Cameron was great too. He explain the bike to me. Great job!!!!!!!! I hope to do business in the future again.
Thanks
Alesia Cain
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| By: alesia humble,TX |
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"My experience at Alamo Cycle Plex was outstanding! My salesman, Haas, was attentive to exactly what I was looking for and contacted me 1 day after my visit to tell me about a bike that had just been traded in that was w/in my price range & seemed to be exactly what I was looking for. He worked hard with the financing department to make sure I was getting the absolute best deal. Susan was great at suggesting new bars that I had in mind. She did measurments and consulted with the service dept. to make sure I was buying the right size. She also went out of her way to locate the saddlebags I had seen a day earlier. Needless to say, my little '99 Suzuki Savage cruiser is ALL mine and I know I can trust the staff at Alamo Cycle Plex to answer any questions that come up even after my purchase. This was a GREAT first-time bike purchasing experience for me! I really felt like part I mattered to them as a customer. Thanks Alamo Cycle Plex!!! "
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| By: Terri San Antonio,TX |
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"The following personnel in the parts/accessories department have provided us with service worthy of recognition: Tom, Cameron, and Paul. They all provided us with timely, friendly, and thorough assistance, with Cameron being the most helpful over several visits to your store. Furthermore, in past experiences at your shop (a year or so ago), Season gave us helpful advice on motorcycle jackets and pants, and made herself available to answer all of our questions. To this day, she recognizes us when we come in and asks how we're doing and if she can help us in any way. Thank you for hiring and retaining such wonderful employees!"
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| By: Anonymous San Antonio,TX |
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"YOU GUYS ARE DOING A OUTSTANDING JOB,WITH ALL OF THE DEPARTMENTS WORKING TOGETHER AT ALAMO CYCLE-PLEX NO
WONDER MY DECISION WAS EASY TO SHOP AND BUY AT ALAMO CYCLE-PLEX.ONCE AGAIN THANKS FOR ALL THE HARD WORK...
DANIEL GONZALEZ
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| By: DANIEL SAN ANTONIO,TX |
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"I love visiting Alamo Cycle Plex because of the customer service. Most times the service I receive goes well beyond my typical expectations and on my repeat visits the quality of customer service does not falter, that is much better than any of the other dealerships I've done business with so far, including the one where I purchased my motorcycle, that is consistency and reliability a big plus in my opinion. My next recreational vehicle purchase will be at Alamo Cycle Plex. Sincerely, Manny M."
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| By: Manny San Antonio,TX |
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"i just had my VTX 1800 serviced (invoice #34339) on the 24th of feb. i wanted to say that the time in which they got my bike done was outstanding. It was way before the time i was told. I have been very pleased with your entire operation since buying my bike. "
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| By: Dave Lakehills,TX |
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"Dave Morris and Chad Davis were awesome with the purchase of my motorcycle. I had a problem with an 05 I purchased and they rectified the situation in a timely manner and excellent service. I believe they went above and beyond the normal duties to help me out and were very friendly! George also made the process very simple and a pleasant experience for me! "
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| By: Ricardo San Antonio ,VT |
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"Great bunch of guys. Got the bike I wanted for the right price for me. Met my schedule when purchasing and delivery. I would definately purchase from them again."
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| By: Edy mission,TX |
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"I recently purchased a 2005 GSX 600 from Dave. I was treated very well by Dave, and I am very happy with my bike. I would suggest this bike and dealership to everyone."
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| By: Christine Boerne,TX |
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"Unbelievably helpful and knowledgeable staff made first time buying experience better than I could have imagined possible. Thanks!"
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| By: Anonymous San Antonio,TX |
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"Highest quality service. Pricing was the best. It was a pleasure purchasing from people who put the customer first. Though I live in Louisiana, I will return for business. Thanks for the deal. "
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| By: David Homer,MI |
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"Edward Moreno was a pleasure to work with and I appreciate his patience while dealing with me. His attitude was always to support the customer and in the end was one of the biggest reasons I chose to purchase from Alamo Cycle Plex."
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| By: Bill San Antonio,TX |
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"This is a great place. People are very nice and go out of their way to help. The perks keep coming. This is a fun place to be...(ie. cookouts). Thanks again!"
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| By: Anonymous San Antonio,TX |
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"Alamo Cycle Plex rocks!!! This was my first motorcycle ever, requested some info on a Ninja 250R online from them, 3 days later I am taking delivery of my new 2005 250R. Everyone was great, talk about customer service, Ryan especially was more than helpful. Best thing of all, no one tries to sell you something you don't need. Will buy here again(upgrade:)). Thanks Alamo(Ryan)(Damion)"
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| By: Timothy Pearsall,TX |
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"My experience was great and would refer someone else to the same business anytime. "
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| By: Christopher San Antonio,TX |
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